Support

Get help with One Candle Ahead accounts, gameplay, technical issues, data deletion, and policy questions.

Contact support

Email support@onecandleahead.app for account help, bug reports, data deletion, privacy questions, or policy questions.

Helpful details

For faster help, include your device type, browser or app version, the page or screen where the issue happened, and what you expected versus what occurred.

Simulator balances

One Candle Ahead does not process deposits, withdrawals, brokerage accounts, or real-money trades. Any balance shown in the simulator is virtual.