Support
Get help with One Candle Ahead accounts, gameplay, technical issues, data deletion, and policy questions.
Contact support
Email support@onecandleahead.app for account help, bug reports, data deletion, privacy questions, or policy questions.
Helpful details
For faster help, include your device type, browser or app version, the page or screen where the issue happened, and what you expected versus what occurred.
Simulator balances
One Candle Ahead does not process deposits, withdrawals, brokerage accounts, or real-money trades. Any balance shown in the simulator is virtual.